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Spurious and fraudulent paypal disputes and claims

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The site unfortunately gets a regular supply of paypal disputes and claims started against it.

 

Sometimes this is because a donation takes longer than normal to approve. Whilst I can understand that this might be frustrating, in 99% or more of these cases the donator fails to try to contact me about it before they raise the issue with Paypal.

 

We fight all spurious and fraudulent disputes and claims strenuously and thoroughly, and we do not lose. However this takes up far too much of the little time that I personally have in which I could be working on this site.

 

If you start such a claim then you can expect us to take appropriate punitive actions necessary to protect the site and the company which exists to keep it funded. If appropriate and where legally possible to do so we will make evidence available to Paypal, banks and credit card providers, the police and Action Fraud.

 

If you have a problem then contact me first - via a PM or through the Support Console:

http://www.fruit-emu.com/forums/index.php?app=nexus&module=support&section=new


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